People are the catalyst for our success. The health and well-being of employees is always a priority. We provide a safe, healthy and inclusive working environment, and we encourage our employees to develop their talent and help us fulfill our purpose. As our corporate values emphasize, we are committed to the engagement, growth, and development of our people as a means of best serving our customers and contributing to the corporate mission.
COMMITTING TO THE HEALTH & SAFETY OF OUR PEOPLE
As set forth in our Standards of Business Conduct and Global Environment, Health & Safety (EHS) Policy, we strive for an injury-free workplace and are committed to complying with all applicable health and safety laws and regulations wherever we operate. Our EHS management system provides a framework that ensures that Catalent employees have a safe working environment. Our approach helps us maintain compliance, promote employee wellbeing and minimize injury rates across the company.
We employ a robust range of controls to protect our employees from exposure to potentially harmful chemicals, including active pharmaceutical ingredients (APIs). We ensure that the potential hazards inherent in our processes and machinery are controlled or mitigated though the application of personal protective equipment or other physical control measures, as well as by administrative systems (safe systems of work) and appropriate education and training.
SAFETY DURING COVID
Our safety commitment was never so critical as during the COVID-19 pandemic. We responded quickly to the pandemic by enhancing our protocols to protect essential workers, transitioning 30% of our workforce to remote working and providing well-being resources to help our people through this challenging time. Our senior, multidisciplinary Coronavirus Response Team, reporting directly to the COO, leads our COVID response. With the team’s guidance, we’ve rapidly adapted our EHS program to the reality of working during COVID-19.
Health and safety are managed at our sites by dedicated EHS leaders, reporting to the site General Managers, and overseen by our global EHS function. Sites are required to participate in a comprehensive risk assessment program in which teams perform hazard assessments, identify issues and implement control measures. There is a growing focus on employee well-being and mental health in the workplace.
ISO accreditation remains the backbone of our EHS management system, helping us optimize health and safety standards, operating procedures, and employee training. In fiscal 2020, we increased the scope of our OHSAS 18001 program to 33 manufacturing sites, up from 24 in fiscal 2019. The program continues to expand. By September 2021 the business will transition from OHSAS18001 to the new ISO 45001:2018 standard.
EMPLOYEE HEALTH & SAFETY 
|CATEGORY||Column 3||Column 4|
|RECORDABLE INCIDENT RATE|
|LOST WORKDAY CASE RATE|
|NUMBER OF FATALITIES|
1 Data represents health and safety outcomes at all Catalent sites, including those acquired in fiscal 2020.
2 Health and safety data represent Catalent’s recordable incident rate and lost workday case rate, as defined by the U.S. Occupational Safety and Health Administration (OSHA).
RECRUITING THE BEST TALENT
The name Catalent combines “catalyst” and “talent.” Attracting, developing and retaining the best employees is critical to our business success and sustainability, so we invest in recruitment and early career programs to attract a robust pipeline of high-potential individuals from a wide range of backgrounds.
Within our industry, recruiting technical talent is highly competitive, with approximately 50% of open positions requiring STEM skills. We differentiate Catalent as a preferred employer among these candidates through our reputation as a great place to work, offering a fast-paced work environment, and providing the opportunity to be part of the COVID-19 solution.
To ensure a rich talent pipeline for all our critical positions, we:
- Identify and engage with potential top talent early through our college internship program
- Develop future leaders through our highly selective rotational program for recent college graduates, Global Organization Leadership Development (GOLD)
- Invest in current high-potential talent through our Next Generation Global Leaders Program
- Develop strong alliances with top minority-focused organizations that connect us to a broader and even more diverse pool of candidates
- Offer competitive compensation and flexible benefits
- Continually improve our recruitment process and platforms
ENGAGING OUR PEOPLE
We recognize the importance and benefit of a fulfilled, inspired and motivated workforce. The more than 15,000 people that we employ globally make a difference to millions of patients around the world every day.
The events of 2020 and beyond highlighted the critical importance of connecting with our people through a turbulent landscape, and the need to respect work-life balance, manage burn-out and invest in the overall well-being of our people.
We are adapting to the pandemic in real time and know that employee feedback is instrumental as we evolve and improve our approach. We postponed our annual all-employee survey to early fiscal 2021 and instead distributed a quick pulse survey to all sites in May 2020. 60% of our employees responded to the survey, which was dedicated to understanding the impact of COVID-19 on our workforce. 92% of respondents felt Catalent exhibited care and concern for employees amid the pandemic, and 83% felt Catalent was doing a good job of listening to the concerns of employees.
In fiscal 2020, Catalent earned certification as a Top Employer in the U.S. by the Top Employers Institute for our human resources best practices, including talent development.
We interact with employees through in-person and virtual platforms such as quarterly town halls and daily intranet updates. Additionally, each site has an engagement action plan which is reviewed with executive leaders.
Local engagement teams focus their energy and efforts where we can improve and do more to connect with our people. The community engagement ambassador network is built into the site engagement teams, to ensure that our community and other corporate responsibility initiatives link into and support overall engagement goals. Many sites also have a diversity and inclusion council that connects corporate initiatives with local needs and serves as a critical pillar of our engagement strategy.
INVESTING IN TALENT DEVELOPMENT
By investing in the growth and development of our people, we expand our capabilities, enrich our culture, and set employees and the Company up for long-term success.
Our 70-20-10 development strategy enables employees to meet their unique development needs by taking a blended approach to learning and development: Experience, Exposure, and Education.
Through our learning and development programs, we’re creating a collaborative and skilled workforce that strives for excellence and drives innovation. We are focused on four areas:
1. Developing our people
2. Building people management and leadership skills
3. Improving team performance, and
4. Accelerating high-potential talent.
In fiscal 2020, we transitioned most of our learning and development engagements to our online learning and development portal and added new content to support employees who have transitioned to remote or flexible work arrangements.
We encourage employees to have long, successful careers at Catalent by providing leadership and technical training for our talent. Our Global Organization Leadership Development (GOLD) program is a two-year rotational program for recent graduates from universities around the world. GOLD employees receive assignments to strategic roles in key business initiatives, where we provide them with coaching and opportunities to interact with senior executives and contribute fresh ideas that challenge the status quo. GOLD employees participate in three rotations across different Catalent locations to learn about the Company and its different business units.
In fiscal 2020, we launched the Next Generation Global Leader program. This program is focused on preparing high potential managers for director-level roles.
We also launched a mentorship program between leadership and employees, that continues to expand.
Our partnerships with variety professional organizations enable us to reach diverse career development resources. Partners include:
- The Executive Leadership Council
- Hispanic Association for Corporate Responsibility
Open dialogue on performance enables personal and professional growth. Catalent conducts annual goal-setting and talent review, and offers continuous feedback and coaching to promote individual development and career planning. 360-degree surveys are available to manager-level employees and above, which allows managers to collect anonymous, direct and candid feedback about their strengths and opportunity areas. This process is designed to improve our leaders’ self-awareness and inform their development plans.
The corporate leadership team reviews all key roles across the organization to ensure there is a pipeline of qualified, diverse and capable candidates to assume increased responsibilities and meet company growth and immediate business demands.